I DOWNLOADED A WINDOWSOFT THAT DOES NOT PASS...

Question

MY SYSTEM IS NOT RESPONDING TOO GOOD AGAIN BECOUSE OF THE CANTERFEIT SOFT WEAR I DOWNLOADED AND I WANT IT REMOVE FROM MY SYSTEM . I HAVE TRY TO REVOE IT BUT T5OLD I CAN ONLY FORMAT MY SYSTEM BEFORE IT CAN BE REMOVE.AND I DON'T WANT TO LOST ANY OF MY DOCUMENT AND FILE.