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I HAVE A JENN-AIR SVE47600

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I HAVE A JENN-AIR SVE47600 GRILL-RANGE/W SELF CLEANINGCONVENTIONAL AND CONVECTION OVEN--ALL THE DISPLAYS ON THE FRONT LIGHT UP BUT WHEN I TRY TO PUT THE OVEN ON IT TELLS ME THAT THE OVEN IS PREHEATING AND THE HEATING ELEMETS BOTH THE BROIL AND BAKE STAY COLD CAN YOU HELP ME

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