I Have a Satellite Problem?

Question

I have a satellite and it was working fine, up until one day when I turned it on and it was a black screen, except that the box to show what was on worked, as well as the program guide. Also, the free channels, that show movie previews, work fine. Then I turn it on after a week of this and every channel is working, but cutting to the same black screen every 5 - 10 minutes. Any suggestions?

Answer 1

You probably have a problem with decryption of the the pay channels. I guess the general advice is to leave it on for a couple of days and see if it manages to download the new codes. Or you need to call the customer service of whoever you bought the movie channels from and see if they can help you.