I am a member of the led zep group ,i have not received any new messages since 14 october. can you help.?

Question

I am a member of the led zep group ,i have not received any new messages since 14 october. can you help.?

Answer 1

First, make sure messages from the group are not bouncing.  Sign in to that group and look toward top of page.  There will be in red letters an alert that tells you that your email is bouncing.  Click on that and it will give you instructions on how to remedy it.

Second, while you are signed in to the group, look and see if there actually have been any messages posted to that group since October 14.  If none have been posted, that's the reason.

Third and most important, while signed in to that group, click "Edit Membership" at top of home page.  Scroll down to Email Message Delivery and make sure your delivery has not been changed.  It should either be Individual emails or Daily Digest.  It neither of those are selected, select the one you want to use, then scroll down and click on "Save Changes".

Answer 2

There may be several reasons for it:

1. Your membership may be as "no mail" (go to your mail preferences and change it to "individual mail" or "daily digest")

2. There may be no mail sent to the group (it may not be an active group) - check this by going to the messages section from the group's homepage

3. The owner/privileged moderator may changed your mail preference: contact them via [e-mail]