I am fairly intelligent BUT can ANYONE understand or explain a BT bill to me?

Question

I've asked again and again and again for monthly bills - to no avail! I pay MONTHLY so why won't they bill me MONTHLY?

Answer 1

I've got a degree and i can't work them out.

I asked them to pay by direct debit and they sent me a bill with extra charges for not paying by dd.

You can't get them on the phone.

They bill me three-monthly when i asked for monthly

Funny, they never make "mistakes" that cost THEM money.

They are a disgrace!

Answer 2

Get a mobile

Answer 3

Because they charge quarterly not monthly.

If you want to look at your monthly charges and calls, then register with them on line and you can even see it on a daily basis if you really want to.

Answer 4

i pay monthly on a direct debit and get a monthly bill, but don't ask me to explain it -they never seem to get it right. Many times i had to call them on lengthy calls to ponit out their mistakes. if i am lucky and they got my point i get the next bill adjusted. But i am sure they rip us off somewhere or other.

L

Answer 5

Register on the BT website and view your bill monthly. As stated by previous answer, BT charge you quarterly.

BT have made it widely known that they will add a surcharge to their customers who DO NOT pay by Direct Debit.

BTW, someone with a degree cant understand a telephone bill ?

Doesn't say much for our education system does it ?!!