Question:

I am having trouble logging in to online banking website?

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I have a Windows Xp operating system on my desktop. I am having trouble logging in to my online banking website with the Firefox 3 browxer. I have tried disabling all my antivirus, firewall ,anti spyware etc. and it still will not login. When i try to login, it goes right back to the login page. Sometimes i can login, but not very often. iI have the same Firefox 3 browser on my laptop with Windows Vista and logs in fine there. It will also login fine at Internet Explorer on my desktop, What should i do>

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2 ANSWERS


  1. First off, make sure you turn your AV, FW, and AS back on.  Obviously they are not the problem if it works fine with IE.

    I would open up the desktop and laptop next to eachother and compare the settings under Tools > Options.  Something must not be exactly the same.  You will need to make sure everything is the same.

    Do other HTTPS sites work on the desktop?


  2. I would suggest you uninstall Firefox and reinstall it properly.

    Turn your security softwares back on.

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