I am in Canada & purchased some clothing online from Bulgaria.....?

Question

How can I report the company that I bought from because my goods were never sent and I didn't get my money back. I was told I would get my money back. Thanks

Answer 1

Talk to them. You have no way of getting your money back.

Answer 2

Talk to them but remember customer service in Eastern Europe still has a long way to go so try being polite even if you just want to scream:)