I am looking for a telephone system that will allow the calls to be answer in multiple locations. Possible?

Question

Our business is in NY, but I would like the phone (which currently rings in NY) to be answered by someone in another State, either when the phones in NY are all busy or if someone in NY sets the phone to be answered in the other State. Are there systems that do this? Thanks!

Answer 1

Yes, I have Optimum online and we use the find me feature. You call my house and it rings my house and cell and skype number all at once. You can enter up to 4 phone numbers for it to ring at the same time. Who ever takes the call first gets the call.

Answer 2

Here are a couple of options:

Google has recently purchased a company called GrandCentral.  GrandCentrals purpose in life is to do exactly what you are asking.  It will ring in multiple locations at the same time.  GrandCentral will assign you a USA DID phone number in select USA area codes. When someone calls your GrandCentral number, you configure your account to "multiple ring" where you want the call to be picked-up.  GrandCentral is currently in Beta test and is only issueing limited numbers for now (I have one).

Another option is by using InPhonex (links through my profile).

InPhonex has a feature called "Call Hunt".  It is an advanced form of call forwarding.  You can configure your call to "sequencially ring" a list of phone numbers of your choice. Or, you can configure it to "simultaneously ring" all numbers specified in your list.

With InPhonex you can get DID's (inbound phone numbers) in 30 countries around the world.  You can port your current phone number to InPhonex service, if you like.

InPhonex has free In-Network calling between account holders (setting up accounts is absolutely free and you get virtual number for free for In-Network calling).  This means you can call your people in other locations for free through their virtual In-Network numbers.  

You can buy your VoIP ATA adapters through InPhonex.

They also sell the Linksys SPA9000 IP PBX adapter for creating your own IP-based in-house PBX.

(I have links through my profile)

Answer 3

Yes, it's a pretty basic feature of most digital telecom systems called remote call forwarding. You usually have to go into the programming and allow it for the particular phone sets you want ot perform this function by "turning it on" and then creating a field long enough to accommodate the 1, area code and 7 digit number for LD calls. If your system requires a code or something to make LD calls, you will also have to accommodate for that.

Your local telecom interconnect company can probably also give you this feature but you will pay a monthly fee for it, plus toll charges on each call that is forwarded out of state. That can get pricey, but it is still cheaper than buying a new phone system unless you are going to be doing that anyway.

One reason it is not "turned on" is it can open you up to toll fraud.

Hope this helps.

Answer 4

absolutely yes and it is called "call forwarding". sometimes when i will be in another country, i can receive the call from my landline that is getting into my cellphone. you need to apply this thru your telephone company/carrier as there is a charge either for toll charge and forwarding charge. a monthly basic fee is enhanced (or it could depend on the state/country too). both the telephone devices must be digital and with LCD screen.

<>you will be given or you choose your dial code to activate/deactivate the service.

*here's mine goes:

-a person will dial my landline phone number. the charge for this person is ONLY UP TO THE phone in my house. from the connection of my landline to my cellphone in another country, the charge is paid by me. so i get the big bill than the person calling me.

*either you will be in a "call forwarding" mode, a person also can call directly your cellphone and can get the forward call to your cellphone too. no problem with that.