I am not getting messages from my groups, my provider said everything is fine on their end. What is wrong?

Question

I am not getting messages from my groups, my provider said everything is fine on their end. What is wrong?

Answer 1

I suggest you contact Yahoo Customer Care:

What’s the best way to contact customer support?

http://help.yahoo.com/l/us/yahoo/groups/...

http://help.yahoo.com/l/us/yahoo/groups/...

Answer 2

you need to double check your memebrships mail settings, there's a bot that changes them.

once an e-mail comes in, looking at the mail header will determine where the delay is.

often ISP's and Yahoo say 'it aint us', you have to trouble shoot and cross off known things it could be, like bouncing which would affect all groups you'e a member of

Answer 3

One of the things you should do is check at http://groups.yahoo.com/myprefs to make sure your e-mail address is not bouncing (it will say Bouncing in the Status column if it is).

If your e-mail addressss is not bouncing, check to make sure you have message delivery turned on for your Groups by going to http://groups.yahoo.com/mygroups and checking the Message Delivery column.  If any Group is not listed at Individual Emails or Daily Digest, and you want that Group to be on one of those two settings, then click on Edit My Groups (towards the upper-left-hand corner) to change it; don't forget to click Save Changes when you're done changing Message Delivery settings in this way.

If all else fails, you can contact Yahoo Groups Customer Care via the help form at http://help.yahoo.com/l/us/yahoo/groups/... .