I am trying to install the sims 2, but it keeps saying that it cant install a component:?

Question

TSData/Res/Sims3D/Sims08.package. is there any way to fix that?

Answer 1

This is taken from a forum from a person with the same problem.  They sent an e-mail to EA customer support.  The following is the message sent and the reply from EA (in short, you need to download a patch):

Sender:

I had installed Sims2 on my computer before and it was running great. I had to reformat my computer. When I tried to reinstall I get this message a couple of minutes after inserting the first disc:

"A problem occured when trying to transfer the file tsdata/res/sims3D/sims08.package"

It asks if I want to retry or cancel, I've clicked retry several times and the same thing keeps coming up. Why is this not installing now, when it did before?

EA Support:

Hello,

Thank you for contacting us here at Electronic Arts Technical Support,

I'm sorry to hear you're having troubles with the game. Here are some tips to help get past the CD ROM trouble you are having. Please try these one at a time, and then try loading the game after each step. If the same issue (or an additional issue) occurs, proceed to the next step.

There have been some known issues with CD ROMs reading Safedisk Correctly for Windows XP. You can try this Safedisk Patch and it should resolve your issue:

http://www.macrovision.com/solutions/sof...

Install the downloaded file, then restart your computer. If you have another CD rom/DVD/CD-RW Drive on your computer, I'd recommend trying to run it from there. If you have any Virtual CD rom drives running, such as "Daemon Tools" or "Phantom CD", these will need to be disabled. These programs will emulate a CD rom drive and will confuse the game because it will look to this drive instead of your physical CD rom drive.

If you're having trouble with the Installation of the game, you could also try copying the contents of the disk into a folder on your hard drive and try installing from there.

· Insert the CD into the CD rom.

· Exit the startup menu when it comes up.

· Double click "My Computer"

· Right click on the CD-ROM drive with the game CD in it and select "Explore".

· Hold the "CTRL" key and then hit "A". That should select all the files.

· Hold "CTRL" and hit "C". This will not look like it does much, but it's preparing to copy the files.

· Close that folder and go to your desktop.

· Right click on any blank space, and Select "New", then "Folder".

· Name the folder "Game files".

· Double click the folder we just created, and hit "CTRL" and "V". This will begin coping the files from the CD.

If the game has more then one CD rom disk, create separate folders for each CD. Once it's complete, remove the CD from your CD rom drive, and double click the setup.exe from the first folder you created.

If these steps fail, see if you can try to install the disk on another computer to verify the integrity of the disk itself. If setup fails on another system, or you do not have access to another system to try this on, you will want to contact our Warranty department for a replacement disk.

For returns after the 90-day warranty period - Please return the product along with a check or money order for $7.50 made payable to Electronic Arts, and a brief description of the difficulty you are experiencing including your name, address, and phone number to the address below. We strongly recommend that you send your product using a delivery method that is traceable.

Electronic Arts Customer Warranty

PO Box 9025

Redwood City, CA 94063-9025

[e-mail]

Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://eatech.custhelp.com/cgi-bin/eatec...