I am working in Heathrow T3 as customer services and before 3 days a customer assult me?

Question

and he grap my nick i call BAA securtiy they did not come out and then i call police and they came and when we explain to every thing they did not do any thing all what they told me is we understood this customer has assult u, but it is not arrestable crime.

i would like to know why BAA security did not respond about assult agianst me, i dont have any physical scars in my nick but he grap me in about 1 munit, abuse me and also told me he will kill me when he will see me in the city. can you advice me plz i dont know more about the rule in here as i am very new in uk. also can i ask compasition in BAA and what is other options that i have... plz i need more detials

Answer 1

You must have gone through some sort of orientation prior to obtaining this job. I am surprised that such a scenario as being physically assaulted by a customer was not part of your training.

Answer 2

Go to the police station and file another report, just to make sure that it is on record.Then ask for a meeting with the head of the Security Company. One should not be physically assulted at your place of employment. That is just wrong, you may have to get a lawyer.( at least tell him you are going to!) I hope that things will work out for you. Thank you