Question:

I banked 600 pounds last week they counted the money and stamped my paying in book now they have taken 100 ?

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back 4 days later saying i only paid 500 in how do stand

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6 ANSWERS


  1. i actually work in a bank and was a cashier for 2 years then promoted to counter manager, now management team. the cashiers cannot just take £100 out of your account. at the end of the day the cashier would have balanced, only a few things could have happened here -

    1 - the cashier accidentally keyed in 500 instead of 600, they could have misread your writing

    2- if you paid in more than one denomination your addition could add up to 500

    3-you wrote the incorrect number down

    if the cashier came up 100 short when balancing and they thought that it was something to do with your transaction they would have rang you and spoke to you about it.

    all you can do is go down to your bank with your paying in book and the counter manager will investigate it for you.

    good luck, hope you sort it out and please ignore the people who are implying that a cashier would s***w you out of £100...it wouldn't even be worth their time, that's pittance compared to the amount of money that runs through their hands during the day and its not worth risking your job for!  


  2. I can back up the previous answer the bank cashier can not just take back £100 there has to be a reason for it. Why are you asking here and not asking your bank ???

    There are fail proof methods in place to re confirm the amount, just speak to your bank.  

  3. did you give them cash?

    a check?

    multiple checks?

    when you deposit cash, do they keep it separate?

    or do they mix it in with all the other cash?

    do they have a camera watching the teller?

    do they have a video that they used as evidence that they miscounted?

    who counted the money at the counter?

    how many times was it counted?

    so many questions.

    so little information.

    i'm betting that the teller was short 100, so they went back and looked at the video, and decided your transaction was the most likely to be incorrect.

  4. The paying in book was stamped and you wrote the value that was paid in - the cashier counted the money in front of you before agreeing with your assessment and stamping the book.

    That is why they do it like that - so you and they can see you are all agreeing to the same amount.

    Take the paying in book to the bank and ask them to explain.

  5. take back the paying in book, show them and if they don't give you the money explain that you will have to take the case to a small claims court. After that write to them explaining what happened, (keep a copy of letter and send recorded) explain that you want the money paid within 1 week of reciept of letter, and with interest, or you wil sue.

    I'd be very supprised if they will let the case go to court as they will loose the case (they stamped the book so you have evidence)

  6. Don't let them get away with it we are ripped off enough already.Good luck

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