Question:

I bought a LE Batman frame for $120 on eBay and it doesn't work but the seller said it did...

by  |  earlier

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I asked the seller countless times if it worked. He said it did. Now I get it in the mail today and it doesn't work. It's supposed to have Batman, the Joker and Harley Quinn come out from different angles and have an action scene. But NOTHING - It doesn't work. I called the seller and mentioned their return policy which states "Item must be returned within: 7 Days - Refund will be given as: Money Back

Return policy details: Seven Day Money Back Guarntee; MINUS SHIPPING AND HANDLING"

Now the woman on the phone tells me that the owner goes Case by Case, and that he doesn't abide by that rule they show on their eBay listing. IS THIS ILLEGAL??? They say they aren't giving me any money back because it worked when it left, but the packaging was HORRIBLE! What should I do???

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4 ANSWERS


  1. file a police report have a lawsuit put against them it is illegal


  2. You need to open a claim with eBay/Paypal for item not as described. If the seller won't honour their contract eBay will. Do it soon though the longer you wait the less favourable the results. The entire process takes about 10 business days.

    Policy: Not as described

    http://pages.ebay.ca/help/policies/selle...

    Reporting:

    http://pages.ebay.ca/help/tp/inr-snad-pr...

    Good Luck.

  3. IT IS ILLEGAL they have to follow EBAYs rules bring it up with Ebay moderation (staff) and tell them everything about this and u will get ur money bak

  4. call your tv station you will get quick response.

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