I bought a phone from 3, three weeks ago, and today i broke the screen accidentally, will i be under warranty?

Question

It was in my jacket pocket and the wind came an slammed the car door on it! The glass of the screen is not damaged but the screen is broken and i can't see a thing. Will this come under my warranty? Will i have to pay for the repairs? I don't mind paying, but i just don't want to be stuck with no phone for two years, because i'm on a plan!

Answer 1

From what i know the warranty won't cover this because they would put it as if u damaged it on purpose so if i we're you i would report it as lost or stolen...

I did that when my phone broke...

Answer 2

It depends on the country you are in. It wouldn't be covered under warranty in Australia because the cracked screen isn't a natural fault of the product. So you would have to pay to have it repaired.

Answer 3

go into the retalier and ask if it is.

Answer 4

Not unless you have some kind of accidental damage insurance as the manufacturers warranty covers faults not someone damaging the equipment. This happened to a friend of mine, also on 3 with a Sony Ericsson phone, he had to pay to get the screen replaced, i think it cost him about £25 or so which wasn't too bad but they do vary. Give 3 a call and ask them about repairs they are usually pretty good but you will be without the phone for around a week.

EDIT - cost depends on make/model which you haven't said in your question. It depends on how much 3 charge for that actual repair, only they will be able to give you a completely accurate cost.

Answer 5

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