I bought something on ebay 3 weeks ago but it still has not arrived. Whats the next step?

Question

I have emailed the seller 3 times but still have not had an answer. this is the first time i've ever bought anything on ebay can I get my money back i paid through paypal

Answer 1

report them rite away

Answer 2

email them again, report them to ebay and file a report through paypal to try and get your money back. good luck getting money back i'm still waiting for my money back from over a year ago as the seller is no longer registerd with ebay or paypal

Answer 3

report them to ebay.

Answer 4

contact seller

Answer 5

E-mail the seller once more and tell them you're going to contact your solicitor and then start court proceedings. That will definately get a response from them. That's exactly what i did and it worked perfectly!

Answer 6

Open a dispute with Paypal (you have 45 days) I think from payment date, If the seller doesn't resolve your problem, escalate to claim. With a claim, paypal will review your case.

If you win Paypal will attempt to return your money(if the seller has a balance).

If you used a credit card through paypal, put in a claim with your credit card company.

I hope this helps

Answer 7

aww am having the same problem!!!!!! wonder if its from the same seller!!!!

and my problem is i went and left postive feedback the other day, by accident! so i cant even get the pleasure of leaving negative feedback!!! nigthmare!

but all you do is go into dispute console, its quite easy, to do, paypal usually refunds you, the seller will not contact you, try it and see how you get on!

some hateful people!

most of them ebayers should be took of!!!!!!!

goodluck

Answer 8

email them gain and if they don't reply open a dispute they usually respond to that

Answer 9

Nothing. Just sit tight and wait, but don't hold your breath. It's eBay and that's the way the cookie (US vulgarity) crumbles.

Answer 10

When you buy something from Ebay always check they have score over 50 with positive rating , that way you know its likly to be safe ,

Answer 11

Might be easiest to just open a case against them (you can do this on ebay's main page).  Alot of times people will see that email and quickly send you a message/

Answer 12

report them to ebay you should be protected by paypal up £500 pounds

Answer 13

Report it, act fast! You can't make a claim after 90 days!