I can't open my internet explorer! is it because of a virus?

Question

i can't open my internet explorer, when i click the internet explorer icon, a message opens saying: "internet explorer has encountered a problem and needs to close". sorrry i know this is very vague, but any help or suggestions are welcomed.

Answer 1

more of the same... why doesn't everyone use firefox. Good install tips for performance at http://imperviouscomputer.com/

Answer 2

there is a fix for this by microsoft just go to support as loclemon said ,but you will have to type a search for it on that page

Answer 3

sounds like a corrupted file not a virus - you will have to remove explorer and reinstall - dont forget to back up any data you might have  

Answer 4

i used to get that, but downloaded registry mechanic, that sorted it

Answer 5

it's more likely to be a corrupt temp file or a bad addon; first clean all the browser junk files with CCleaner - free here

http://www.filehippo.com/download_cclean...

tick the boxes in the Internet Explorer section (if you clean index.dat files you will need to restart your computer) and run CCleaner.

Afterwards, try running IE. If it still doesn't  open, try  launching IE with no add-ons

Go to start>all programs>accessories>system tools

> Internet Explorer (no add-ons)

if IE starts, it points to a bad add-on; you will need to go in IE to Tools>Manage add-ons> Enable/disable and by a process of trial and error figure out which add-on is causing the problem. It's possible of course that you may have spyware so use a good scanner such as Spybot - free here

http://www.filehippo.com/download_spybot...

If IE still doesn't start in no add-ons mode, your last course of action is to reset IE

Go to start>control panel>internet options>advanced

click "reset", click apply, click ok and keep your fingers crossed....good luck!

Answer 6

i am afraid if u not know what to do then;

try system restore

if didnt help format the computer

Answer 7

You have several ooptions.

Option #1:  Make sure you install all MS Windows update and possibly upodate Service Pack 3

Option #2:

This link provides an easy one attemp http://support.microsoft.com/kb/318378

Method 3 and Method 4

Option #3:

Go to the control panel, double click on add or remove programs, click on add/remove windows components, click the check box in front of Internet explorer.

Answer 8

A virus...Please we have feelings too ya know at least I didn't make you a clone.

Answer 9

I get that sometimes too, I switch to Mozilla Firefox which seems to solve the problem.