I can't order movies from DirecTV... It says "check phone line to allow ordering".... my line is fine...

Question

whenever i click on purchase, it says check phone line to allow ordering (733)... then it says RID: and some numbers and on the line below that, it says Card: and some numbers.... please help? my phone line is fine.... lol i hate technology...

Answer 1

For some reason it sounds as if DTV is not getting the data from your phone line so your PPV $$$ queue is full.  Unplug it from the receiver and hook a phone to it and see if it's working.  If it is then you have a receiver issue and need to call them.

FYI, you can still order PPV at www.directtv.com and by phone.

weeder

Answer 2

first just try unpluging the reciver for about 30 sec and plug back in and wait for it to download if that doesnt do it call dircetv

Answer 3

Is the phone line plugged in to the back of the DirectTV unit?

This may be better answered by contacting DirectTV.

Answer 4

Duh...call DirectTV