Question:

I can't remove cool USEP scandal with avast.

by  |  earlier

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is there other ways on removing it?

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3 ANSWERS


  1. Install, update and run a full scan with the free version of http://superantispyware.com

    I'd switch off System Restore until you have confirmed your computer is clean.


  2. i also have the same problem before..but one of my friends told me to download "noob killer"..so i tried then it worked!! just search noob killer from the net then choose the one from leerz..after downloading it,open the noob killer then click the "ADVanced" button..type Cool USEP Scandal then click ok...also type sowar.vbs to completely remove the virus..then that's all!!

  3. Please do this also

    Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

    Please download DrWeb-CureIt & save it to your desktop. DO NOT perform a scan yet.

    Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

    Scan with DrWeb-CureIt as follows:

        * Double-click on drweb-cureit.exe to start the program. An "Express Scan of your PC" notice will appear.

        * Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.

        * Once the short scan has finished, Click Options > Change settings

        * Choose the "Scan tab" and UNcheck "Heuristic analysis"

        * Back at the main window, click "Custom Scan", then Select drives (a red dot will show which drives have been chosen).

        * Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.

        * When done, a message will be displayed at the bottom advising if any viruses were found.

        * Click "Yes to all" if it asks if you want to cure/move the file.

        * When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".

          (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantin... folder if it can't be cured)

        * Next, in the Dr.Web CureIt menu on top, click file and choose save report list.

        * Save the DrWeb.csv report to your desktop.

        * Exit Dr.Web Cureit when done.

        * Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.

        * After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

    Next:

    Please download Malwarebytes Anti-Malware and save it to your desktop.

    alternate download link 1

    alternate download link 2

        * Make sure you are connected to the Internet.

        * Double-click on Download_mbam-setup.exe to install the application.

        * When the installation begins, follow the prompts and do not make any changes to default settings.

        * When installation has finished, make sure you leave both of these checked:

              o Update Malwarebytes' Anti-Malware

              o Launch Malwarebytes' Anti-Malware

        * Then click Finish.

        * MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.

        * On the Scanner tab:

              o Make sure the "Perform Quick Scan" option is selected.

              o Then click on the Scan button.

        * If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.

        * The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.

        * When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".

        * Click OK to close the message box and continue with the removal process.

        * Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.

        * Make sure that everything is checked, and click Remove Selected.

        * When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)

        * The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.

        * Copy and paste the contents of that report in your next reply and exit MBAM.

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