I can't seem to use my phone as a touch phone. Is there a way I can get this to work?

Question

eg. When I dial 1571 and it says "press 2 to hear the next message" etc I press two and nothing happens

Answer 1

Hook on the line (gets dial tone) then dial each # in a row (1-2-3-etc. and see if they all show up in the display. If some don't, you have a contaminated key board. You then can use ordinary alcohol to clean it. Using a paper towel saturated with it, dab the key pad liberally and push the buttons several times and then wipe it off with a paper towel. The alcohol does not effect the electronic parts and is a non-conductor and is used to clean electrical contacts etc.

Answer 2

look on the back of the phone, make sure the slide switch is set to tone/ MF.