I can't transfer pictures from my Kodak camera onto my computer! Help!?

Question

I have a Kodak camera, and up until recently, I've been using my USB cable and Kodak EasyShare to transfer pictures to my computer. All of the sudden...well, something's wrong, and I just don't know what. When I plug in my camera to my computer using the USB cord, nothing happens when I turn the camera on---the EasyShare menu doesn't pop up like it used to. My pictures won't start loading, either. I get this message time and time again saying something like "Cannot get the device information."

I just don't know what's wrong...

I've tried everything I can think of---including attempting to download updated software from the "Kodak site," but all of those attempts failed; it kept saying I needed to "right click on the Kodak logo and select 'Shut Down'"...well, I tried every possible Kodak logo on my computer, and I was never given the option to "Shut Down."

Please, I need help! This is so frustrating...I have very important pictures I need to get on my computer ASAP!

Even if I don't use the EasyShare program, I need to get them on somehow!

Answer 1

ok try clicking on my computer then seeing if a USB devise shows. if it does click on it and just make a new folder on you computer and drag the pictures from the USB devise. u might have 2 find the folder the pictures r in just have  a look through them. plz tell me if this does or does not work i will try and help more

Answer 2

there is a wire broken in the usb cord.

buy a card reader at the local store.

Answer 3

I had a similar problem recently...and after much frustration and downloading and thinking it is a software problem... It turned out that the USB cable (chord) was not working anymore...so I bought a new one and it worked ... so maybe it's just the cable (hopefully)... try it if u can on a different computer if it works on it but not on yours, then it is software related... if it doesn't than it's probably hardware related ... one more thing u can try connect it , right click on my computer go to properties\ hardware\device manager right click again and select scan for hardware changes...and check if the device is enabled... good luck

Answer 4

i know it sounds simple...but have you used the disc that comes in the box.  might help.