Question:

I cannot get ITV 1, 2, 3, 4 on my Freeview box. Any suggestions pls.?

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I cannot get ITV 1, 2, 3, 4 on my Freeview box. Any suggestions pls.?

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  1. Your ariel isn't good enough to get a digital signal.  Options:

    1.  Try a signal booster (about £10 in Argos)

    2.   Try moving ariel for better signal (a lot of patience required)

    3.     Get a ariel man out to check and replace if neccs.

    Good luck!


  2. If you have just purchased your Freeview box then first do a full re-tune. There are one heck of a lot of channels there, so carefully go through the list to find the ITV ones. If you are having bother with just ITV, it could be that just they had transmissions issues when you first tried to tune up. Did you have good reception with the original analogue channels? If it was just average reception, then you may need to upgrade your TV antenna, especially if it is an internal one, for example in the attic. Doing one or both of the above will sort you out. Good luck.

  3. get sky

  4. get a digital Ariel

  5. Digital terrestrial television squeezes more channels into the available spectrum than analogue because it "mulitplexes" the tv stations.

    This means that whereas you only have 1 tv station per UHF channel in analogue systems, you have about 4 tv stations per UHF channel in digital systems.

    That's why you see your Freeview box taking its time when it's scanning. It is looking for all tv stations that are using each of the UHF channels.

    This all works by using a system known as "multiplexing". You will have maybe a dozen availble "Mux" at each transimitter. This will give about 48 tv/radio stations on digital.

    It is often the case that each "mux" tends to have similar stations within it. So, your local transmitter will have the ITV stations either in the same, or adjacent Mux's.

    If your reception is weak at the aerial then the tv may not be able to get a good enough quality signal to "resolve" the Mux. That's why you are losing a group of stations but may still be able to watch another group (such as the BBC stations).

    The weather can adversly affect digital tv transmissions in strange and peculiar ways. Different Mux's can drop in or drop out and really confuse you about what's going on.

    The only solution is to improve your reception by getting a better aerial. Don't pay extra for one called "digital". That's just an advertising "puff" to put the price up. An aerial called "High Gain" is what you need. Get the best you can afford.

    A professional installer may charge about £100-£130 to do the job for you, but he will also include a good quality modern down lead as well. This is not a lot of money compared to the cost of your telvision and Freeview box and will enable you to get the best from them.

    Don't d**k about wasting your money on an aerial amplifier. They cost 20% of the price of a new aerial installation and they're not all that good with digital tv signals anyway.

  6. it must be your ariel,is it pointing in the right direction? a digital signal is much more precise than the old analogue one,just a few degrees out could mean that you miss a few channels.

  7. Try retuning again

  8. Its possible tht where you stay might not have a strong enough signal for certain channels but try disconnected and connecting again and if that doesn't work, call thm and tell them you want it sorted.

    =] x

  9. You may need a new aerial. I have just had mine done

  10. have you done a scan or updated the box?

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