I cant download my picture to my pc, pentax optio 330RS

Question

i tried all the sites, downloaded the software pentax56, unzip it, but it does not execute, it does not detect the camera.

and even downloded driver detective still cannot, i reformat my lap top yesteday, 1 year ago i could easily download as fast as 5 mins, now even hours... it is so frustrating, pls help me...

thanks

Answer 1

If you are in the uk, get one of these. A card reader.

£2:49 + p+p.

It will be a lot easier.

Good luck.

http://www.7dayshop.com/catalog/product_...

ps. On your PC, Try running a disc cleanup and doing a defrag. That might help.

Answer 2

I cannot explain why your computer does not detect/recognise your camera when it is attached to a USB port but I think one practical solution is to remove the memory card from the camera and use a card reader that can be purchased at all good photographic shops. They always download quicker than from cameras anyway.

Answer 3

I can fix that for you this weekend. A nice back massage and a dip in the hot tub should relieve the frustration.  

Answer 4

It sounds to me like you may be having computer issues. I would suggest taking your computer to a shop and have them run some type of diagnostics on it. With your computer running slowly you may have contracted some type of virus or other malevolent program.