I cant get this viruse off of my computer?

Question

Its viruse hifrm or something.

& it says for me to quarantine then delete but it wont let me qurantine it so I have no idea what to do about it. Anyone else have the same problem or know what to do? And I cant find where this viruse is located since the pop up warning keeps dissapearing

Answer 1

just delete it, its a better way to get rid of it!

Answer 2

Hi try running a online virus scan like housecall.

Answer 3

The people at btexpress could set up the best security for you pc. They are great in helping you to keep you pc like brand new. They are great. I went to them and they know what they are doing. I love what they done to my computer. It was not fast and had viruses on it but, now it is clean and fast as lighten. If you would like to visit them the link is in my profile. btexpress computer repair is great

Answer 4

You are REALLY going to have to be more specific.

1) What Operating System

2) What Antivirus program?

3) Exactly nomenclature of the virus

Your best start is to read to this forum -

http://www.castlecops.com/HijackThis.htm...

Which will walk you thru the tools listed -

http://wiki.castlecops.com/Malware_Remov...

One important thing is the fact that you should completely update the Operating System and ALL of the patches.  If your machine is patched for the vulnerability on the HD, then YOU cannot get infected.  It is the more proactive approach (patching your machine, keeping your software updated, using the most current firmware and drivers).  AV is ALWAYS reactive!

If you need any help (especially if the forum is slow), please let me know!

EDIT - She most likely will NOT be able to delete or quarantine it because its in USE!  So "just delete" it wont be an option.  More likely, she will have to go into Safe Mode and delete it!

Answer 5

The virus program usually shows you the path to the infected file, in most cases you can just use Windows explorer or whatever file management system you use and manually delete the file yourself. In some cases the virus program runs a file on startup to recreate that file, so may need to look for that as well if it keeps coming back.

Answer 6

if this does not work for you,e-mail me for step #2

MESSENGER SPAM

XP Home:

this set up is for Internet Explorer alone

do you get pop ups claiming that your computer is at risk?

those are called "Messenger Spam" !

to stop messenger spam:

open start page

open administrative tools

open services

these services are in alphabetical order

you need to close two:

a] Alerter

b] Messenger

NOT related to MSN messenger or any other instant messenger

right click each service

click properties

from drop down menu,select disable

another method to deal with those that get through is to copy the pop up address at the top of the pop up or pop under [ starts up AFTER you close a window ]

open internet options [ start--control panel--internet options ]

open content tab

open settings

open enable

enter address

click never

close

open Advanced tab

check to see if pop up blocker is checked

close

reboot

please don't forget to choose Best Answer

this answer has been selected as Best Answer 24 times

                

Answer 7

ha ha! i know what to do!!! you should ask your mom for a new computer and give me that one. its only fair. lol! this is so you wont have to deal with that virus, but i will have to deal with it. and i'll be fine with that.

p.s. i'm so freaking bored. i started laughing for no reason before i even signed on to yahoo. LMFAO!!