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I don't know if the 180 has this problem but my...

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My ARTISTA 200 keeps freezing up. sometimes it is when I turn it on and other times it will sew for hours and all times inbetween. I'v Emailed bernina and ask them 4 times and haven't receved any kind of a reply is this the way Bernina conducts bessness. please let me know if you can help me with the lockup problem.

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