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they wont come off. norton didnt detect them and mcafee only noticed the blue-jokescreen and says it removes it but it comes back. and 3 items keeps adding shortcuts to my desktop. error cleaner, privacy protector and spyware and malware protection. i put them in the recycle bin and delete and there there next time i turn on my laptop. i cant get on the net hardly. when i do it wont let me go to certain sites. it says im not the administrator when i am and i dnt wanna pay for additional things to remove this. i tried safe mode to take it off of the start up and delete it but it doesnt work. can someone plz help. anythng is appreciated.
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