I dropped my new dell computer on the floor and it kinda cracked in the side (help)?

Question

I had this computer almost a year not yet and i have warranty do they fix it my screen dont close do they fix it for me or do i have to pay them regardless?

Answer 1

if you are covered for accidental damage you will be covered by your warranty but if it is just the manufacturers 12 month warranty you will have to pay to get it fixed

Answer 2

hum, not sure if dropping of the computer is covered.  but you could try!  The sound from my mother board went out and they sent someone out to fix it free of charge.  Now keep in mind you are going to have to call and go through tech support before they will do this...and that is a very very frustrating process.