Question:

I get a blank white screen when I try to load My Yahoo. Help!!?

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Whenever I try to go to My Yahoo using Firefox, I get a blank white screen. Strangely, if I use IE it works fine. Also, if I use the other computer in the house and Firefox or IE, it works fine.

I have cleared my cache, deleted cookies, rebooted, and done all of the other "easy" things to try to fix.

Help!!

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  1. Follow the link below to an answer to a similar question:

    http://answers.yahoo.com/question/index;...

    I'd suggest updating your Java and Flash player as outlined in the answer, especially since you've got other similar computers where it works fine. I'm not a Firefox user, but if works similarly to IE I'd suspect that a browser plug-in is corrupted or out of date.

    -T

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