I got a trojan virus! have you heard of this one? how did you fix it?

Question

I left my house for the weekend and didn't turn off my computer..I had downloaded Adobe Reader recently, and my black ms dos screen came up when i installed it that said 1 file copied. I didn't think anything of it until i got home yesterday with a new flashy background that said my computer was infected and 40 pop-up windows in explorer that were prompting me to download spyware blockers. My c drive was gone, Cntrl alt delete had been disabled by the administrator? and pretty much anything in my start menu was gone, sooo after re-installing windows we located two files on my wiped out c drive called "WUON" and "QShoom" i couldn't find anything about them on the internet so we opened WUON and low and behold everything went back to being "infected" over 27 viruses, so i deleted them this time and emptied my recycling bin? anyone else ever have this problem? what did you do?

Answer 1

If you downloaded adobe reader from the adobe website, this shouldn't have happened. As adobe reader ia free and non-dangerious program. Which some computers already have it preinstalled when they get their computers.

I would go here for help, over a year ago they were a big help to me. Getting rid of infection that got on the computer my brother and sister share.

http://www.cybertechhelp.com/forums/inde...

Answer 2

Contact "Geek Squad" in your local area asap! They are usually at the closest Best Buy... Hope you do this and it works

Answer 3

wow  sorry to hear that... is'nt it a shame that people dont have anything else to do but sit around and make viruses to mess  up computers.. did you ever think it was the anti -virus companies that make them so the consumer has to buy their product,???

Answer 4

Try this:

http://ultcomprepair.blogspot.com/2008/0...

That is an intricate guide to virus removal on computers.  There's a lot to do because a trojan especially will bury itself deep in the computer.  That's why several programs will need to be run to successfully remove the problem.

Good luck.

Answer 5

Get Avast -anti-virus, it will destroy all trojans, worms, etc. It is the only FREE anti-virus that scans your BIOS and removes any virus etc. hiding, for if you format the computer it will not help some virusses etc. I have the version 4.8 Home Addition.

It is the only antivirus I know that's for FREE FOR EVER.  Go to their website:   www.avast.com.  It gives daily updates as well.

You wont be dissapointed. .

Answer 6

scan ur computer with an anti-virus software, u can buy one from a local shop but it has a set expiration date. When ur computer starts up, quickly fire F2 to run a setup which will re-format ur hard drive (hdd) and when finished insert the disc the pc came with, (resets ur hdd completely) THATS only if ur whole local disc is infected. its called a trojan horse and its natural if its a bad download or a bad site, can get in and cause very slow framerates and infections

Answer 7

You might want to try Trojan Remover.! It works a lot.! I've tried it many times and it never let me down. Unfortunately it's not free, but it's got a 30 day free trial which has no limitations. Try it.!

Here's the site = http://www.simplysup.com/

And if that doesn't work there's still malware bytes.!

http://www.malwarebytes.org/

Hope I've Helped.! :)

Answer 8

I would re-install the operating system one more time. I would not have opened those suspicious files.Do you have an anti-virus program installed?

If you need one: Avira AntiVir Personal - Free Antivirus

http://www.free-av.com/en/products/index...

Adobe reader should have not infected your PC. When you mention "black box", were you running a keygen? That could have been the source of the infection.

Answer 9

Download

malwarebyte's Antimalware

AVG Freee

Hijack This

Spy Sweeper

Scan and repair

Sounds a lot but these cool uts. should solve the problem.

I too had a similar problem and used the same steps to cure everything.

Answer 10

YES what you need to do is put windows defender I had that on my COmp to but I put that on and never saw an POP up or anything and I am getting my Computer re-imaged for school so I will see how it is

Answer 11

Your virus seem to be a new one.

Someone else have it c:\wuon.exe and report it on 6th Aug 2008

http://www.bleepingcomputer.com/forums/t...

So far, no anti-virus program can detect it.

You better reformat your hard disk and reinstall WIndows.

Answer 12

Ok, first, when you re-install windows, re-partition the hard drive.

Re-format it.

THEN reinstall windows.

Be careful of what progrmas you are installing after that and before you copy your data back over, scan it with a good anti-virus/anti-spyware.

AVG free edition and spybot search and destroy would be a very good start.