I got adt alarm system a couple of day's and had it installed. I"m having a problem trying to cancel it.?

Question

I got adt alarm system a couple of day's and had it installed. I"m having a problem trying to cancel it. It's a 3 year contract we signed. And the problem is they say they will cancel it but they we will have to pay the remainder of the contract which I think is ridicoulas. It's been installed like only a couple of days. I asked to speak with a supervisor never called me back.

Answer 1

As with every single alarm company, it should say somewhere on the contract how much time you have to cancel. With the majority, it is a 3-day trial period (3 business days). If you cancel before midnight of the third day you should be good. However, if you did cancel outside their time-frame, you would have to pay out the rest of the contract. If that's the case, you might as well keep it!

Answer 2

They will cancel it but you would have to pay 75% of the remainder of the 3 year agreement. The 3 day thing that other person was talking about it that you have 3 days to cancel the agreement from the date it (the agreement) was signed.

Why do you want to cancel it?  They do have a month money back guarantee but there has to be a reason for it...

Answer 3

You signed the contract.  You have to pay.  It is a legal binding document.  If you don't, they will take you to court and win.  Either way you still have to pay.