I had purchased Norton 360 online for my lapstop late December 2007 after I did a restore on my system.For the last few months my computer has been running real slow and freezing and locking on me.Today 7/10 I was trying to get my computer to work and my Norton 360 came up automatic and said m y computer had some internal problem and it connect me to support center.It gave me instructions to install the backUpSet excutable on my desktop and then uninstall norton 360. After restarting my computer, then I was instructed to reinstall norton. I was not able to find the file to reinstall.In my norton 360 folder is a log folder, N360Logs fie, url file, & urlhistory file.I saved my email date 12/25/07 with following subject: Symantec Order Confirmation For Order #3591433614.And with the following information: Order SummaryOrder Number: 3591433614Order Date: December 25, 2007Product Name Delivery Method Qty Ordered Amount Norton 360 Upgrade Download 1 $59.99Extended Download Service SERVICE 1 $10.99 SubTotal: $70.98 Shipping Cost: $0.00 Discount: Tax: $0.00 Grand Total: $70.98 Total Discount: $15.00 I would like to get norton 360 back on my computer.
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