I have Vista Home Basic

Question

I have Vista Home Basic and have had Norton 360 since july. I have had many problems. I installed version 2.0 and did not like it. I uninstalled it and reinstalled version 1 last week and all has been well until now. I booted up my computer and there was no icon on the bottom taskbar. so I tried to open up the window and it will not do it. Can you please help me. I am willing to give you control of my computer to do so.