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I have a 2 year. I have a 2 year old SMEG FAB 32 Fridge/Freezer and the freezer section has

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I have a 2 year old SMEG FAB 32 Fridge/Freezer and the freezer section has suddenly lost temperature. Upper frdige section is fine but freezer not. I have emptied, kept door shut, turned dial up but no success. Any suggestions on what the problem might be? Wouldn't expect problems on a SMEG just 2 years old.

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