I have a 65" tv and i can not see the hole picture it cuts off at the top and bottom tried to change format no

Question

i tried to change format and it is on normal picture and it still does it i tried to line up convergence still does it the model is ws-65413

Answer 1

your tv is letterboxing. if it looks like a wide screen movie all the time this is what it is. if you read the back of your tv tv it will say something about having mercury in it. that is how a tv works. there is something like a plunger that pushes the mercury into a mirror and puts your picture on the screen. letter boxing means usually that the plunger is tired and can not push as much mercury any more. you need to get the tv repaird if this is the problem.

Answer 2

The WS-65413 is an analog HDTV... rear projection CRT style. I had one very similar to this until about two years ago (mine was a slightly older model, but a 65" Mitsubishi). And while it's a fine TV, there are issues.

Now, you're playing around with the image formatting function, but that may not be the problem. If you can stretch, stretch with zoom, and then reset to normal, that's all working fine. To double check this, see page 62 of the manual.

If you're still losing some image area in "normal" mode, that's probably due to the set's overscan and alignment... that's not the same as convergence, which is simply the act of getting all three CRT projectors to line up properly (mine had an automatic calibration mode for this).

Overscan is the notion that, on an analog TV, the picture tube (or projectors) will age, and over time, the image might shrink. To avoid this being obvious, all analog TVs basically crank out a slightly larger image than the actual tube's image area. That way, you can shrink it a bit and still appear to have a full picture.

Professional video people deal with this by ensuring that titles (and on DVDs, buttons) are only displayed in "Title Safe" areas... locations that are pretty much guaranteed to be displayed. But I have noticed, on some high definition content, that this isn't always observed anymore, even on broadcast TV. They're probably assuming you have a digital TV, and no inherent overscan.

What can you do, if this is the problem? I don't think the convergence settings can really alter the size of the picture enough to affect this, but you can reset convergence to factory settings, just as a shot (and of course, adjust from there as needed). There's no picture size trimming in the user menus... there may be a hidden service menu, or some service adjustments (usually in back, behind a panel) to allow this.

The other thing... does this happen with all video sources? Some video sources, such as the old Dish Network STB I used with my Mitsubishi (first generation analog HDTV unit) have controls of their own for adjusting the precise location of the picture. You wouldn't find this on a typical DVD player, but perhaps on cable and satellite STBs.

Answer 3

You have a defective TV!