I have a Creative Zen. I have a Creative Zen Micro MP3 Player.When it tries to start up it shows

Question

I have a Creative Zen Micro MP3 Player.When it tries to start up it shows the copyright screen and then Creative logo ,then freezes and the back lighting goes off. I have tried starting in recovery mode. I get the screen with the options and can select them but nothing happens and the lighting goes off.My PC cannot see the player when plugged in. Can you help.Norrie Rutherford