I have a MagicJack and it workd well for outgoing calls but only get a busy signal for incoming. Suggestions?

Question

Vista and have downloaded upgrades

Answer 1

MagicJack---- - for those too challenged to read this!!

I'm always amazed how fast ppl blame the technology

for their own laziness to adapt or learn to surf a manufactures website...

Too many posters here are just too d**n lazy to own a PC...

its not a toaster, you may actually have to think how to use something..

yes MagicJack is advertised to work out of the box..

but when things burp... read

maybe just maybe its YOUR microsoft c**p

or your non-high speed Internet access...

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The following links I found at MagicJack own website

within 5 minutes..

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Do you want to:

change your email address for voice-mail? ...

change your password? ...

change your account email address? ...

purchase International Minutes? ...

add additional years? ...

setup or change your call forwarding? ...

add IPP?

To complete any of these, simply login here:

http//:my.magicjack.com

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Browse All magicJack Topics

»www.magicjack.com/1/faq.aspx

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magicJack™ RMA Form

»»my.magicjack.com/returns.html

Returns, Exchanges, Replacements

How do I return, exchange, or replace my magicJack?

For returns, exchanges, or replacements, visit this link

1. Select "I want to return my magicJack" from the drop down menu

2. In the comments, ask for an "RMA number"

3. Press "Submit"

How long do I have to return my magicJack for a refund?

You have 30 days from the date you ordered.

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Support Chat Link

»tinyurl.com/3xvgl8

Order/Billing Chat Hours:

Weekdays: 9 am-8pm

Saturdays: 9 am-5 pm

Sundays: 9am-12 Noon

For questions regarding your order/billing information, click here Order/Billing Chat and a representative will assist you. Please note that this link is specifically for order/billing inquiries (not for technical questions- see magicFix for technical inquiries).

»www.magicjack.com/1/magicfix.asp

If you feel you need immediate attention before or after our normal Order/Billing Chat hours of operation, click here. »tinyurl.com/3xvgl8

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Trouble-Shooting

Can a computer virus damage my magicJack?

Not likely. If a virus deleted your magicJack software, you can go to »www.magicjack.com/magicfix/ to restore your magicJack.

If I can’t find my answer here, is there a number I can call or an email I can use to get more information?

Please visit: »www.magicjack.com/site/magicfix.html

Is there a user forum?

Yes, we have an online forum, so that users can help other users.

It's available at »forum.magicjack.com/

It is temporarily disabled, but we will re-activate it in the near future.

What network ports does magicJack use?

magicJack uses ports UDP 5061, TCP 80 and TCP 443

Does magicJack work behind a firewall or NAT?

Yes it does.

You should make sure that your software firewall allows magicJack to make outbound connections. Check the documentation provided by the vendor on how to do this.

Answer 2

this is a common problem with vista...did you already do the magicFix?

did you establish an guest-user account  ( just for the MJ)???

go to the device manager and disable all your music-boxes iPot music players etc. temporally!! untill you have fine-turned the MJ...also did you already set-up your voice-mail???

I got skype and MJ all on one computer and never had any problems!!