I have a Simpletech 320GB portable hard drive. My computer is not recognizing it when I plug it in. I have plugged both USB connections in with no success. I have also tried using a different computer, again with no luck. I have also tried using an external power source wih no satisfaction. The red light comes on when I plug it into my computer and I can hear the drive spinning, but the blue light does not come on. I'm thinking I have to have it repaired or replaced (it's only about 2 weeks old), but I need files that are on it this week. Is there any way to get the files off there before I send it to be serviced?
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