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I have a canon multipass. I have a canon multipass C555 everything is pluged in as it is supposed

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I have a canon multipass C555 everything is pluged in as it is supposed to be but printer won't work. The little icon at the bottom of the computer says the printer is running but the printer doesnot go on. I think I probally need an updated verision. I have windows xp. Can you help?

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