I have a phillips mp3

Question

I have a phillips mp3 player sa6185/02, since last week when | down loaded some music onto the player, I have experienced a problem.When I turn on the mp3 player and go into my music optionmy play list option has 174 delete play lists, which I can't delete.Also when I connect to my laptop, the mp3 player is not reconigised. I have gone through all the trouble shooting suggestions, but to no avail. Phillips now say that I have to send off my mp3 player to fixed.Any other optionThanks Sandra Dwyeremail: [e-mail]