I have a trogan virus called TROJ_TIBS.CKN can anybody help on how to get rid of this?

Question

i have tried starting my computer up in safe mode and ive been to the website of my anti virus software and did what they said and the file still wont delete. It is undeletable so i can't get rid of it but i need to ... can anybody help on how i can solve this??? please!!! DESPERATE HELP NEEDED!

Answer 1

HI,  I had this and have just managed to get rid of it.  I found it using housecall from trend micro but it said it couldn't get rid of it.  I was recommened http://ccollomb.free.fr/unlocker/ and it was really easy to use and did the job (although it is a stubborn thing and it took the software a few goes, but it has now gone!)

Good Luck

Answer 2

Try this:

1. download supantispyware & update it.

2. turn off system restore

3. re boot in safe mode with networking

4 run ATF cleaner (select all):

http://www.snapfiles.com/get/atfcleaner....

5. do a free online scan:

http://www.bitdefender.com/scan8/ie.html

6 now run supantispyware

7 re boot if clean turn on system restore.

Answer 3

Download, install and run CCleaner  to clean up old temp files.

http://www.ccleaner.com   [Free]

Restart your PC in safe mode with networking

http://www.pchell.com/support/safemode.s...

Download, install and run a full scan with Malwarebytes

http://www.malwarebytes.org

Run a full scan with Micro Trend House Call

http://housecall.trendmicro.com/

After the scans, restart the PC and update your anti-virus, remember to only have one anti-virus installed on your PC

http://www.avast.com/eng/download-avast-...  [Free, if you do not have one]

Answer 4

It certainly sounds like you have been infected with some kind of malware. Unfortunately, if you find one infection, it is highly likely you have another one. A virus, trojan or worm are all different types of infections/malware and there are some great FREE programs that can help you.

First, clean up (delete) your cookies, temp files and temporary internet files. I prefer to use Ccleaner (available at www.filehippo.com) to do this, rather than the built-in DISK CLEANUP, as I feel it does a much more thorough job - for example, it will clean out the index files on your next reboot.

If you want to use Disk Cleanup, you can find it if you:

- Double-Click on My Computer to open it up

- RIGHT-click on your C: drive

- Choose PROPERTIES and then click on the DISK CLEANUP button

- When done, reboot your computer.

Delete these files daily or run Ccleaner every day right before you shut your computer down.

2 - You should also have a good anti-virus program to help protect your computer. AVG FREE is an excellent anti-virus program, which can be downloaded from www.download.com. You might also choose Avast or Avira, both also free programs from www.download.com.

3 -Since NONE of the anti-spyware/anti-adware programs are 100% accurate in finding and removing spyware, you need at least two programs which you will run one after the other, not at the same time.

There are three excellent free ones:

--Spybot, Search and Destroy

--Ad-Aware

--Spyware Blaster

All are available FREE from www.download.com

You will need to download, install, update (and IMMUNIZE in Spybot) and run them, one at a time. Be careful with the NAME of these programs - there are "look-alikes" with very similar names, that are in fact spyware themselves! Reboot after you install each one!

After this current infection is cleared up, be sure to run both of the above programs at least once a week if you are on the internet frequently and/or like to download music or files.

NOTE: Some infections prevent your from downloading the above programs. You may have to use a clean computer to download the programs and copy them to a thumb drive or CD. Then transfer the install files to the infected computer and run.

--Occasionally you will not be able to run these programs without being in SAFE MODE. To get there, reboot your computer and tap the F8 key, repeatedly until a menu comes up. You want to choose SAFE MODE WITH NETWORKING.

4 -You should also have a good firewall to help protect your computer. Zone Alarm makes a totally free version (watch you don't download the 30-day free trial of the paid version). You can download this from the manufacturer at www.zonelabs.com