I have a trojan virus, how to get rid of it?!?

Question

I haven't been on any bad sites. Only like youtube, yahoo, and some game sites, so i have no idea where i got it. And i'm 12 so explain it easy. MY dad is gunna get this computer because i'm getting my sister's. I have defender Pro 2008 that my dad bought. And i saw this little pop-up from the bottom from Defender Pro 3 times. and it was red, and said stuff about a trojan virus and when it popped up it neighed like a horse. SO PLEASE HELP ME GET RID OF IT!!!! i'm begging you, especially before my dad finds out cuz i'm famous for getting viruses TT.TT

Answer 1

Assuming you're on Windows, download SpyBot from http://www.safer-networking.org/en/downl...

Install it, but don't install the 'tea-timer' component. Makesure you tell it to download updates.

Once installed, run the program and check for problems. It should remove any trojans you have.

Also, make sure the anti-virus software you are running is up to date - The main program should have an 'Update' button somewhere. I'd recommend doing a full scan from your virus software as well.

Answer 2

You may not have a virus; it may be spyware. Go to

http://www.trendsecure.com/portal/en-US/

for a free on-line virus scan. Then go to

www.download.com

and search for adaware. Download and install it, then update and scan your pc.

Answer 3

It doesnt have to be from looking at anything bad

i didn't

it might be something you downloaded..

i had limewire and it gave me something like that

Answer 4

if defender pro is on the taskbar double click it or rigth click it and open it then have it find it and repair otherwise do a SYSTEM RESTORE from the start, contol panel, er &maint and system restore to earlier time. good luck!

Answer 5

lol you were looking at p**n.

Answer 6

If you suspect you have an infection, there are several things you must do.  Unfortunately, if you find one infection, it is highly likely you have another one. A virus, trojan or worm are all different types of infections/malware and there are some great FREE programs that can help you.

First, clean up (delete) your cookies, temp files and temporary internet files. I prefer to use Ccleaner (available at www.filehippo.com) to do this, rather than the built-in DISK CLEANUP. If you want to use Disk Cleanup, you can find it if you:

- Double-Click on My Computer to open it up

- RIGHT-click on your C: drive

- Choose PROPERTIES and then click on the DISK CLEANUP button

- When done, reboot your computer.

Delete these files daily or run Ccleaner every day right before you shut your computer down.

2 - You should also have a good anti-virus program to help protect your computer. AVG FREE is an excellent anti-virus program, which can be downloaded from  www.download.com.  You might also choose Avast or Avira, both also free programs from www.download.com.

3 -Since NONE of the anti-spyware/anti-adware programs are 100% accurate in finding and removing spyware, you need at least two programs which you will run one after the other, not at the same time.

There are three excellent free ones:

--Spybot, Search and Destroy

--Ad-Aware

--Spyware Blaster

All are available FREE from www.download.com

You will need to download, install, update (and IMMUNIZE in Spybot) and run them, one at a time. Be careful with the NAME of these programs - there are "look-alikes" with very similar names, that are in fact spyware themselves! Reboot after you install each one!

After this current infection is cleared up, be sure to run both of the above programs at least once a week if you are on the internet frequently and/or like to download music or files.

NOTE: Some infections prevent your from downloading the above programs. You may have to use a clean computer to download the programs and copy them to a thumb drive or CD. Then transfer the install files to the infected computer and run.

--Occasionally you will not be able to run these programs without being in SAFE MODE.  To get there, reboot your computer and tap the F8 key, repeatedly until a menu comes up.  You want to choose SAFE MODE WITH NETWORKING.

4 -You should also have a good firewall to help protect your computer. Zone Alarm makes a totally free version (watch you don't download the 30-day free trial of the paid version). You can download this from the manufacturer at www.zonelabs.com <>http://www.zonelabs.com>

If you don't understand any of these steps, please find a friend who can help/show you.

HTH : )

Good luck!

Answer 7

Okay so you need to tell an adult and then they can call tech support. It's the only way.

Answer 8

Note to Italian Guy: Combofix is for experts. Download malwarebyte and do a quick scan to remove active infection http://www.malwarebytes.org/mbam.php

Answer 9

Download and run firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs

Download the following FREE removal programs:

SmitFraudFix:

http://downloads.securitycadets.com/Smit...

How to use Smitfraud Fix

This tool will remove Desktop hijacking malware, Vista users please ignore and scroll down, this tool will NOT work on Vista.

http://downloads.securitycadets.com/Smit...

Disconnect from the internet to stop it from trying to reload itself on to your system.

Double-click SmitfraudFix.exe to run the first stage of the program.

On the first screen select 1 and hit Enter, this will create a report of the infected files.

The report can be found at the root of the system drive, which is usually located at C:\rapport.txt

--------------------------------------...

Secondly, reboot into Safe Mode, keep tapping F8 key before Windows splash screen.

Double click the Smitfraudfix.exe and on the screen that opens type in 2 the hit Enter to delete any infected files.

You will then be prompted with ‘Do you want to clean the registry?’ Type Y and again hit Enter to remove the Desktop background and clean any registry keys that are associated with this infection.

The tool will then check to see if winnet.exe is infected. If it is you will be asked if you want to replace infected file? Type Y and again hit Enter to restore a clean file entry to the registry.

You may be required to reboot after the cleaning process, and you can then reconnect to the internet. A full report can be found on your root drive, usually C:\rapport.txt

SmitFraud Removal

This tool will remove Desktop hijacking malware, Vista users please ignore and scroll down, this tool will NOT work on Vista.

Firstly, download the removal tool from here:

Download Smitfraud Fix Here Updated January 20th 2008

Disconnect from the internet to stop it from trying to reload itself on to your system.

Double-click SmitfraudFix.exe to run the first stage of the program.

On the first screen select 1 and hit Enter, this will create a report of the infected files.

The report can be found at the root of the system drive, which is usually located at C:\rapport.txt

Malwarebytes Anti-Malware:

http://www.download.com/Malwarebytes-Ant...

Download, install, update and select Quick Scan

Answer 10

Try Kaspersky Virus Removal Tool.

Answer 11

You should download this: http://free.avg.com/

Its called AVG antivirus and its free. Run a scan and it will find and clean out the trojans on your computer. It works very well, better than most antivirus programs that you have to pay for.

Hope this helps!