I have a visa gift card from walmart....?

Question

and i want to try to use it on Walmart.com....but it won't let me...do you have any ideas??

Answer 1

So I'm guessing this is a visa gift card that works anywhere, or just at walmart? Anyway, the only thing that I can think of is that the gift card only has a certain amount of money on it, and you're trying to use more than that amount. This is obnoxious, but I know that at the store I work at you have to know the exact amount on the visa gift card, and if you attempt to put on anything over that amount it won't go through at all (like, if your total is $40 and your giftcard is only $25 you would have to specify you wanted to use the giftcard for 25, you couldn't just swipe it and have the machine tell you that there is a 15 dollar balance) I don't know if they work like that online though, but I'm guessing that it's possible. Visa gift cards are a pain.

Answer 2

You either do not have enough to purchase what you want or you are inputting the numbers wrong.. If neither of these are the case than call customer service