I have all my parental controlls off on xbox live, but i still cant download M rated games, how do i fix this?

Question

what i meant to say was demos for m rated games

Answer 1

When you signed up for your gamertag you probably entered your age as under 17, therefore banning you from said content. Try changing your age if you can, or make a new account and enter it as above 17.

Answer 2

Chris has this one right. When you first signed up for your XBL account, you were under the legal age of 18. Therefore, you are not allowed to download any M rated games OR R rated movies. Call 1-800-4-MY-XBOX and they should be able to see your age when you first signed up, do the math, and figure out how old you are now. It's a fairly easy process, but be patient with the guys helping you. Being nice to them has swayed sticky situations in my favor.