I have an 8 GB. I have an 8 GB Creative Zen V Vision. The player is frozen. I can't take out the

Question

I have an 8 GB Creative Zen V Vision. The player is frozen. I can't take out the battery because it is a permanent battery, unable to take out by any means. I have tried to turn it off, and I have tried pressing every button on the player. I cannot manually override anything. Please help