I have been screwed by a dentist secretary and I need help

Question

I am sorry for the term screwed but I didn't find an other word to describe how i fell.

I went to a dentist clinic to have my bride checked.

It appears that it needed to be changed.

Before starting anything I ask the secretary to check with my insurance (because i don't know anything about it)to be sure what will be the balance because i didn't want to have any surprises, I am make a very little money, i am a student and single mother.

She came back assuring me that i won't have to pay a dime more of the $3663 that she called them... and blalabla I asked her to double check... and made me sign the balance.

After the work was done i received bills regarding this office saying that my insurance doesn't cover anything and i have to pay $2300 in addition of the $3663.

I spoke to them.. spent hours on the phone explaining the reality and all they said is you sign the estimate saying you are responsible for all charges and this is it.

I feel abused, stolen, I can't sleep and I don't know what are my options. I am still paying first balance but absolutely can't afford the 2nd one.

Any suggestions?

Thank you in advance

Answer 1

I'd call a lawyer... the first consultation is free. Or perhaps the legal aid society?

$2300 in addition to the initial estimate? How does that work?

That's nuts.

Answer 2

I'm so sorry this happened to you.

Unless you can prove the secretary gave you a verbal contract, with the consent of her boss, you are stuck.

In the end, it is always the patient's responsibility to know what their insurance covers.

At this point, I would have a friendly talk with the dentist, who might be willing to change the bill for you.  Always go to the boss.

All the best.

Answer 3

wow, sorry that you feel stolen and abused, I would most deff/ feel that way too, call your lawyer or a lawyer ASAP and get your justice!

GOOD

LUCK

ALWAYS!

-Mac fan R.I.P

Answer 4

It is a common practice among dentists and medical doctors to have patients sign such documents. Many times secretaries are told to tell the patient whatever it takes to get them to sign the document.  Since you signed the document, you are legally bound to pay the bill. Nevertheless, you should be able to space the payment over time...as much as it takes...to pay the bill. Most doctors and dentists will agree to this for up to a year.