I have comcast on demand but when i click the on-demand button it just says please wait and never loads Help?

Question

I have comcast on demand but when i click the on-demand button it just says please wait and never loads Help?

Answer 1

Yea before you go in pointless directions....this is a common problem w/ multiple causes if it cant be resolved over the phone w/ comcast, then sched a tech to come out. It could be a simple loose connection, to an area problem, to aliens interferring w/ your VOD, to many causes, try a phone call if still having prob's sched a trouble cll.

Answer 2

Hi Jeff,

Give Comcast customer service a call.

You can reach them at 1-800-266-2278

If you prefer to contact them on line go here - http://www.comcast.com/Customers/FAQ/Faq...

Norm

Answer 3

i had this problem once.  i called comcast time and again it never got resolved.  turns out the issue was with the cable coming from the cable box (not sure if thats what its called) outside of my house.  they told me the only resolution to fix this was to have an electrician come and replace the cable.  The only way to know for sure would be to call comcast and have them send a technician to your house.  from there they can run their own cable from the box outside and see if it has something to do with your cable or not.