I have heard that David's Bridal is mean to customers who are plus sized?

Question

Is this true? Any horror stories anyone can tell me? What stores did you have this experience in?

Answer 1

They are mean to all their costumers.

My friend and I went there to look at dresses for me, for her wedding (I am her MOH) and the staff awful. We had an appointment but nobody would help us, even though there were employees just standing around. We started looking at the dresses ourselves and got yelled at! We ended up getting a dress somewhere else.

Answer 2

I haven't hear this, but I do know they're very rude to pregnant bridesmaids. I could not believe that they made me feel bad for being in my friend's wedding while pregnant.

Answer 3

my MOH is plus sized and when we went for a fitting they were very nice to her.. I guess its just the location tho.. I hate stupid, rude people..

Answer 4

OH YA THEY ARE... Im accually pretty skinny but i am tall and have wide hips from giving birth so I wear a size 9-11. I went in there a few weeks ago to get a dress and they like basically refused to let me try on hardly anything. They only brought me dresses THEY thought would fit me. They were bringing me like size 14 and they were to big and they kept saying its a perfect size for me. Finally my friends stepped in and said "look lady, the dress is to baggy for her bring her a d**n smaller size" so they brought a 9 and magically i found the right dress. I honestly hate davids bridal, even though i love my dress.

Answer 5

Well, I'm on small end of plus sized (used to be an 18W, now I'm a 14), but I do have a Davids horror story . . .

I had already selected my bridesmaids dress (which they hated that I wanted to find that before my own dress already) and went in one day to try on gowns for me. After trying on about 7 dresses, I didn't like any of them except for the one that I pointed out to "my" consultant. I really wanted to try on more dresses, but she insisted it would "overwhelm" me and I should come back another day. So, we made an appointment  a week or so later to come back. We had made it first thing in the morning so it would be less crowded when we were there. When we got there, "my" consultant hadn't arrived yet, so one of the other ladies said she would help me until she got there. The lady pulled my sheet out and looked at it. "You've already tried on dresses, I don't know what you're doing here *again*. Didn't you like *anything*?" I pointed out the one dress I had liked and said that I wanted to try more gowns on. She reluctantly agreed as she rolled her eyes and asked me what size I wore. I don't know why she asked when it was written right there on my sheet, but I told her I needed a 16. She looked me over and said "Oh, you must mean a 16*W*." Since I was losing weight, I was very conscious about what size I needed and I gave her a look and said "No, I mean a *regular* 16." She gave me another glaring look over and said "Believe me, honey, you need those extra 4 inches" as she added a W to the end of the 16 on my sheet. We walked out of the store and didn't buy a thing from them for my wedding, when we were intending on getting everything from them (not to mention that I'm the oldest of 4 girls and my Mom refuses to go to Davids Bridal for any of the weddings now). It hurt my self esteem at the time since I was self concious and trying to lose weight, but I have to admit that it feels wonderful and almost spiteful to have my even more gorgeous than the dress I thought I loved there dress in a size 14. :)

Answer 6

I didn't recieve any bad treatment, but there wasn't a lot of choices, and I wasn't helped by any salespeople - they basically ignored me.

Answer 7

I was at a store in St. Louis. I went in for my appt and the lady told me that they'd have a hard time fitting me. I wear a 22 they carry up to 28 in store. I tried on what looked like my dream dress, came out of the fitting room was adjusting it over the bust and the sales lady says,

"ya know you still have plenty of time before you have to order you could loose like 30 pounds and this dress will look great on you."

I was so mortified! I was in a 22 and it fit absolutely perfect!

I left it on the floor and left. I called the manager and she didn't care and refused to give me any type of corporate office number or address so I could file a complaint. The manager actually said, " my girls would never say that unless it is true."

Stupid b*****s, I'm never shopping there! I tell everyone I know what a nightmare it was!

Answer 8

The one I went to in Austin Tx, the guy who helped me was pretty nice.  But they didnt have many dresses for the $99 drss sale, at least not in my size.  Besides, the dresses they have were wayyyy off on the sizing. I usually wear a 10/12 but even in a 14 i could not zip it. They said they could order a larger size... but it wouldnt be in til 2 weeks before my wedding, then the alterations would be a few more weeks after that. ........ Even the bra they brought me was waayy too small. even though the tag said my bra size...... I could hardly fasten the next size up. The girls who worked there avoided me, or so it seemed.

Answer 9

I haven't ever been to a David's personally, but have seen several stories on here about just that topic....rude, dismissive and judgemental sales associates etc. I don't know where these people get off talking to anyone like that...especially when they make like 7 bucks an hour.  The boutique I bought my gown at was this sort of a high end place (not that $$ should matter when it comes to treating people nicely) and I had a few rude comments from a sales associate. First off, she was an older lady, or I would have said something to her.  But anyway, I was never really overweight, but always have been really busty. She told me my alterations would be a nightmare b/c they would need to order a 5 size difference in chest vs. everything else. I was like "So....then alter it..what is the problem?" It wasn't like I wanted it for free. AND the dress was not even a plus size anyway! That really annoyed me. The first time I ever tried on gowns I was like 20 lbs. more than my usual weight, put on extremely quickly and for no good reason (I thought) ,,I wasn't eating any more than usual or not taking care of myself.  I told the lady I would certainly be losing the weight by the wedding. She gave me a "yeah sure" look.  Well when I went in for my final fitting months later she said "I see that weight just didn't want to come off." And I was like "Um..no it actually didn't..when your uterus is full of cancerous tumors (the truth) it's sort of hard to lose weight in your abdominal area." The rest of the fitting was silent.  While I LOVED my gown, I wouldn't recommend this boutique to anyone.  Sorry my horror story isn't a DB one, the point is, a LOT of these sales ladies have major attitude. Don't put up with it..YOU are paying THEM, not the other way around. I don't care if you're 100 lbs or 300....this is supposed to be a happy experience.

Answer 10

My daughter got her wedding gown from David's Bridal and they were very nice to her.  She is a big girl  a size 24 but there were many styles for her to choose from and the sales people were both friendly and helpful.  I have not heard these horror stories but I do hope your experience is like the one we had, pleasant in every way

Answer 11

I went to David's Bridal to shop for bridesmaid dress for my sister's wedding.  The people were very helpful and found the best body shaper I've ever tried on.  They had my size in a variety of dresses (size 18).  I have to say I had a good experience there. :)

Answer 12

I use to work at David's Bridal and liked the fact that we had many dresses in diffrent sizes available. That is one good thing they have going for them but that is about it, truth is the Sales Associates are treated pretty poorly by Management and trained to be very agressive and pushy when it comes to sales. They want EVERY Bride to buy a bra and slip, veil, shoes etc.. It is not about personal attention or service it is about Sales.. and the girls on the floor really don't even make that much in commision.

I now work at a local bridal botique and it is like another world, more personal and enjoyable and by the time the Bride leaves they are like family and truthfully we have better prices than David's!!!

Best of luck

Answer 13

I went into a local bridal shop than they were terrific with me.  I found "the" dress, and they ordered it in my size.  I was just barely plus size, but still, I was treated very nice there.  I think the little shops are better, because they do care, and word of mouth is important to them rather than those big chain stores.  They don't care because they sell so much in volume.

Answer 14

i've never heard that. i was a size 14/16 at my wedding and when i went shopping for my dress they were very nice and had plenty of plus sized dresses for me to try on.

Answer 15

Davids Bridal is not known for their friendly, helpful sales associates. Its the McDonalds of the wedding industry. They deal in volume to keep the prices low, so customer service is not their top priority.

Take your money elsewhere.