I have just bought a second hand computer as my other broke i have installed my modem its working it says?

Question

connection fine but as i try to install the cd for talk talk(company i have broadband with) halfway through it says connection failed but my modem is in working order it is connected what is wrong i cant connect to internet

Answer 1

not sure i am following you on here , there should be no need to install your isp with a cd , this information can be inputted into the modem it's self .

if you need further help MESSAGE me here on yahoo

Answer 2

What happened to "the other"? Is it fixable?

From what I see with ISP provided software, most of it is not needed. By that I mean you have to have the ISP's DNS Server Address, the Default Gateway Address and the subnet mask. You can then configure your pc to connect. That's all you need. You do need to get the mail servers address so you can get e-mail if you get that from your ISP.

When you use Windows and IE7 you can connect with no problem. Get those address then go to your network Connection > Properties  now look is TCP/IP installed? If so click on it then go to Properties.

Click on Obtain an IP Address Automatically. Enter Your ISP's DNS Server address on the bottom of the page.

Clcik on Advanced Do you see where it says Gateway, then click Add enter your default Gateway. Click OK, OK Ok.

Open a command prompt and try to ping Microsoft.com. If you get a reply, you are connected.

If not some troubleshooting is involved.

Good luck