I have severe cracks in my wood posts on my front porch. The house is new and is under warranty. Now what?

Question

The cracks are top to bottom of the posts. The posts are located on the stairwell of the porch. Again the house is less than 4 months old. What should I expect the carpenter to do? The home is under warranty.

Answer 1

call the warrenty and tell them.

Answer 2

Definitely call the builder to see what they will do.  The warranty really should cover something like that.

Answer 3

Minor splitting along the grain of lumber is normal...as it dries out that will happen. Your warranty will not cover re-placement of such cosmetic defects.  They will probably send a painter to fill and re-paint the posts.

Answer 4

What type of posts are they?, what are they holding up? Do they look to be Wolminezed posts? what size are they? if you can tell us some more about what they are then someone might have a answer for you. it could be that they just need to trim them out with 1x6 or something like that.