I have two questions that

Question

I have two questions that I need help on (please):1)I have a program on my computer that I cannot get rid of and when I try it keeps coming back again. It is called Trayapp and I am not sure where it is coming from. I have tried to clean the computer and C-Drive but it is still there. I have a Gateway that was purchased in December 2003. It is Windows XP. also:I am trying to send a letter in Microsoft Outlook but I do nto know how to send it, because there is no send button, what to do, how do I send this letter.My phone # is 585 244-3974 and my e-mail address is [e-mail] BakerApril 12,2008