Question:

I installed yahoo messenger and now my computer has no sound. It said a USB Phone was connected. ?

by Guest56633  |  earlier

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How do I get my sound back? I checked the volume, the mute box, the control panel, what else can I check?

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2 ANSWERS


  1. The only thing I can think of to recommend is to uninstall then reinstall Yahoo! Messenger. The only reason this would happen that I can think of is since Yahoo! Messenger has that phone feature built in is that it is somehow interfering with your sound (though I can't see this really happening...)

    Try contacting Yahoo!'s customer support if you can find the e-mail.


  2. Make sure your Sound Driver isn't disabled, it may have inadvertently disabled itself during shutdown:

    Go to Device Manager (Start> RightClick My Computer> Properties> Hardware Tab> Device Manager) and right click on your sound driver and choose enable. If not, try updating the driver, that will effectively restore it to factory settings if there's an update available.

    If you don't know the name of you Sound Driver, so to Start> Run> dxdiag. Now go to the Sound Tab and any sound hardware installed is listed.

    If that still doesn't work, the driver may have been uninstalled. If so, go to your computer's manufacturer's website and go to the "Support" section. There should be a link for drivers. You will need to know your computer's model, but once you enter that it will give you and option to download any missing drivers. Just find the Sound Driver and install it.

    Hope that helps =]

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